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It’s All About the Conversation.
Person to Person. 

Meaningful phone and in-person conversations are what keep customers coming back, and what technology alone can’t deliver. PromptPath enables your team to master every interaction, putting people skills front and center, building the kind of trust that turns shoppers into buyers.

The Need

Customers want to
talk to a human.

Digital fatigue is mounting. Is your team ready?

Exceeding customer expectations today requires more than technology. It requires meaningful human conversations. PromptPath enables your team to master every conversation, bringing people skills back front and center, to create elevated experiences and better outcomes.

Buyers Crave Connection

Buyers Crave Connection

Customers are calling because they want a person, not another chatbot.

Customer Intent Gets Lost

Customer Intent Gets Lost

True customer intent vanishes the moment the call ends.

Trust Gets Lost

Trust Gets Lost

Every transfer, from BDC to sales to F&I, forces the customer to start over and rebuild trust.

The Solution

We change the conversation across your dealership

Your team is having hundreds, if not thousands of customer conversations every week. The challenge isn’t having them, it’s conversion to appointment and sale, all while delivering an exceptional customer experience.

PromptPath activates the value of every interaction to support your personnel on the phones or in person.

Phone

Phone

Activate every inbound and outbound call with real-time prompts for your BDC and sales team, all while integrating key discussion points into the CRM.

In Person

In Person

Supercharge your sales and F&I team by connecting phone calls to in-person conversations.

Gamify The Conversation!

Gamify The Conversation!

Score every conversation, providing real-time phone conversation feedback.

The Platform

One platform.
Every conversation.

 

One platform. Every conversation touchpoint. Phone, showroom to F&I. All captured, all coached, all connected.

Most platforms track what happened. PromptPath shapes what happens, equipping your team in the moment, capturing every detail, and turning conversations into data that drive results.

With PromptPath You:

  • Equip your team with real-time prompts tailored to every conversation type.
  • Give your team instant access to inventory and vehicle details… no scrambling mid-call.
  • Record and summarize every phone and in-person conversation automatically.
  • Send summaries straight to your CRM, keeping your pipeline accurate and actionable.
  • Access valuable insights from conversation scoring surfacing coaching opportunities instantly.

Cheat Codes for Your Team

Cheat Codes for Your Team

Live prompts during calls and showroom conversations: your playbook, your inventory, your messaging, all delivered in real time to the person who needs it most.

In-The-Moment Intelligence

In-The-Moment Intelligence

Real-time scoring and insights delivered during the conversation, not a week later. Fix problems as they happen. Win deals before they walk.

X-Ray Vision for Leadership

X-Ray Vision for Leadership

Finally see what’s happening across every inbound and outbound phone call, every floor conversation, every F&I transaction.

The Results

Driving Results Through Person to Person Conversations

PromptPath activates the power of your conversations to drive results. Through the PromptPath Platform, dealers are yielding higher conversion rates for appointments, sales and F&I, all while identifying key process gaps and training opportunities in real time.

20-25%

more appointments set

40-60%

more opportunities captured in CRM

2-3x

more outbound calls per agent

$50-150k

monthly in previously invisible opportunities

Based on analysis of PromptPath dealer clients, 2026

Voice of our Dealer Partners

PromptPath is transforming conversations into real dealership results.

Holler-Classic Automotive Group, serving the Orlando, FL and the surrounding Central Florida area for over 87 years, shares how PromptPath changed the way their team connects with customers from first call all the way to final delivery.

Holler-Classic Automotive Group

Autobahn Fort Worth is delivering an exceptional customer experience partnering with PromptPath

Autobahn Fort Worth believes the dealership experience is defined by more than the vehicles it sells—it’s about how guests feel throughout their journey. Serving drivers across Fort Worth, Arlington, and the greater Dallas-Fort Worth area, see how PromptPath helps bring that philosophy to life by supporting a seamless, personalized experience from the first call through final delivery.
Holler-Classic Automotive Group

FAQ

Let's talk about PromptPath.

The questions dealers ask most.

M
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How can my dealership use PromptPath?

PromptPath covers every conversation touchpoint across your store; inbound phone, outbound BDC, the showroom, and F&I. Every call and interaction is captured, transcribed, scored, and auto-entered into your CRM, while your team gets real-time prompts and customer context delivered live in the moment. One platform connects the whole journey, so nothing gets lost between the first call and the final signature.

M
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Does PromptPath work with my existing CRM and phone system?
Yes. PromptPath is built to layer onto the tools you already run, not replace them; conversation summaries, intent, and next steps push straight into your CRM automatically. There's no rip-and-replace and no new phone system to learn, so your team keeps working the way they already do while every interaction quietly gets captured behind them.
M
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How does PromptPath capture in-person showroom and F&I conversations?
The same engine that powers your phones extends to the floor, connecting inbound calls to the in-person conversations they turn into. Showroom and F&I sessions are captured, summarized, and scored alongside your calls, so a customer's story carries through every handoff. No one has to start over, and leadership finally has visibility into conversations that used to disappear the moment they happened.
M
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Will PromptPath slow my team down or add more work?
Just the opposite. PromptPath runs in the background and delivers prompts, inventory, and customer context to your people in real time, so they spend less time hunting for information and more time talking. Capture and CRM entry happen automatically, which means less manual logging for your team and cleaner data for you.
M
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How does the real-time coaching and conversation scoring work?
Every conversation is scored as it happens, not reviewed a week later. Your team gets live feedback and prompts during the call or showroom visit, while managers get in-the-moment insight to step in, coach, and fix problems before the customer walks. It turns everyday conversations into a continuous, gamified coaching loop that lifts the whole floor.
M
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Is my customer conversation data secure?
Yes. Conversations are captured and stored securely, and the data flows only into your CRM and your team's tools, where it belongs. You stay in control of your store's information, and leadership gets full visibility into every touchpoint without anything slipping outside your dealership.

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